Privacy Policy

From time to time, Pain Academy, LLC will collect, use and disclose your information, including personal information. We recognize that your privacy is important. It is important to us as well. This Privacy Policy describes our policies on the collection, use, and disclosure of information about you in connection with your use of our Site and Our Program, including those offered in-person, through our Site, emails, and through our social media accounts.

When you use our Site and Our Program, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy. You acknowledge that this Privacy Policy is designed to be read in connection with the Site’s Terms of Service and that by accessing or using the Site and Our Program, you agree to be bound by the Terms of Service, as well as this Privacy Policy.

If you have any questions about this Privacy Policy, please contact Vincenzo Crispino at vinny@painacademy.net.

1. Types of information we collect

We may collect two types of information about our users: (1) Personally Identifiable Information and (2) Aggregate Information.

2. Personally Identifiable Information (“PII”)

This refers to information that lets us know the specifics of who you are. Examples of PII may include your first and last name and email address. You may also voluntarily provide other PII, whether or not specifically requested by us, by voluntarily supplying your own details to us via e-mail or by posting publicly viewable comments on the Site.

You agree that we may collect any PII voluntarily supplied by you, whether or not we have requested it. You must not submit any PII relating to a third party which you do not have permission from such third party to provide to us.

3. Aggregate Information

This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Site and what other Sites may have directed you to us. This information, which is collected in a variety of different ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the Website’s Uniform Resource Locator (“URL”) that points to the site you just came from, which URL you go to after visiting our Site, what browser you are using, and your Internet Protocol (“IP”) address.

4. How we collect and use information

We do not collect any PII about you unless you voluntarily provide it to us. However, you may be required to provide certain PII to us when you elect to use certain services available on the Site.

We will primarily use your PII to provide information and service offerings to you. We will also use certain forms of PII to enhance the operation of our Site, improve our internal marketing efforts, statistically analyze Site use, improve our information offerings, and customize the Site’s content, layout and services.

If your web browser emits “do not track” signals, or uses other mechanisms that provide you the opportunity to prevent the collection of PII or Aggregate Information about your online activities, we honor these signals or mechanisms by refraining from collecting information about you.

5. Cookies

Depending on how you use our Site, we may store cookies on your computer in order to collect certain aggregate data about our users and to customize certain aspects of your specific user experience. A cookie is a small data text file which is stored on your computer that uniquely identifies your browser. See our Cookies Policy for more.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Site may not function properly if you elect to disable cookies.

6. Release of information

We do provide some of our service offerings through contractual arrangements made with affiliates, service providers, partners and other third parties (“Service Partners”). We and our Service Partners may need to use some PII in order to perform tasks between our respective sites, or to deliver services to you.

We will choose Service Partners who adopt and promote strong privacy policies. However, the use of your PII by our Service Partners is governed by the respective privacy policies of those providers and is not subject to our control. Other than our Service Partners, we do not allow outside parties to collect PII or Aggregate Information about you or your online activities when you use our Site.

7. Updating and correcting information

We believe you should have the ability to access and edit the PII that you have provided to us. You may change any of your PII in your account online at any time. You may request that your account be deleted by emailing us at members@painacademy.net. Please include your name and email address when you contact us. We will complete your request within three business days.

8. Your California privacy rights

Upon your request, California Civil Code Section 1798.83, known as the “Shine the Light” law, requires us to provide to you (a) a list of your personal information, if any, which we have disclosed to third parties for direct marketing purposes in the preceding calendar year, and (b) the names and addresses of those third parties.

You may make such a request once per calendar year, and we will provide the information to you free of charge. Please send any requests to vinny@painacademy.net. However, as defined under Section 1798.83, we do not currently share any personal information with third parties for their direct marketing purposes.

9. Your GDPR rights

We have made all legal efforts to comply with the General Data Protection Regulation (GDPR), which protects the rights of European Union citizens. Note to our European Union citizens: you have the right to ask us questions about your own data. Please contact Vincenzo Crispino at vinny@painacademy.net with any questions and/or concerns in this regard.

10. User choices on collection and use of information

We may, from time to time, send you e-mails and/or newsletters regarding information or services that we feel may interest you. Only Pain Academy, LLC (or agents working on behalf of Pain Academy, LLC and under confidentiality agreements) will send you these notifications.

If you do not want to receive correspondence from us, you can “opt-out” by clicking on the “Unsubscribe” link at the bottom of each correspondence. You may also email members@painacademy.net to request to be removed from our mailing list.

11. Security of your PII

At our Site you can be assured that your PII is secure as we strive to take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of your PII. For example:

• We work hard to ensure that the data we collect is reliable, accurate, complete and current.
• We limit access to PII only to specific employees, Service Partners, contractors and agents who have a reasonable need to come into contact with your information.
• We employ a number of physical, electronic and procedural safeguards to protect PII. Our secure servers and our data centers are protected by encryption, and our servers reside behind firewalls and password protection.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your PII, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity and privacy of any and all information and data exchanged between you and us through the Site cannot be guaranteed.

12. Miscellaneous

You must be at least 18 years old (or be the guardian of a minor and give permission on behalf of that minor) to have our permission to use our Site. Our policy is that we do not knowingly collect, use, or disclose PII about visitors under the age of 18.

13. Contact us

If you have any questions, concerns or inquiries about our Privacy Policy, our use of your PII, or our privacy practices, please contact us at vinny@painacademy.net. For all other questions, concerns, or inquiries, please contact membership@painacademy.net.